Terms of service
GENERAL INFORMATION
Welcome to Obsidiana Studios! The terms “we,” “us,” and “our” refer to Obsidiana Studios. Obsidiana Studios operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Obsidiana Studios is powered by Shopify technology, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ from what is displayed on your screen due to the type of device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly as displayed in our online stores.
All product descriptions may be modified at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Obsidiana Studios reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Obsidiana Studios confirms its acceptance.
We must receive and process your payment before accepting your order. You should review your orders carefully before completing your purchase, as Obsidiana Studios may not be able to process cancellation requests after an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
Returns or exchanges may only be made in accordance with our Refund Policy [LINK].
You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent by email.
Unless expressly stated otherwise, published prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices displayed in our online stores may differ from prices offered in physical stores or stores operated by third parties. We may occasionally offer promotions that affect pricing and are governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card details, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
- The credit card information you provide is true, accurate, and complete.
- You are duly authorized to use the credit card for the purchase.
- Charges incurred will be honored by your credit card company.
- You will pay all charges incurred at the published prices, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.
We will not be liable for delays caused by shipping carriers, customs procedures, or events beyond our control.
Once products are transferred to the shipping carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, samples, images, graphics, product reviews, videos, audio content, and the design, selection, and arrangement thereof, are the property of Obsidiana Studios, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or rights under any patent, trademark, copyright, or other intellectual property belonging to Obsidiana Studios, Shopify, or any third party.
Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Obsidiana Studios.
The names, logos, product names, service names, designs, and slogans of Obsidiana Studios are trademarks of Obsidiana Studios, its affiliates, or licensors. You may not use these trademarks without prior written permission.
The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing in the Services are trademarks of their respective owners.